Songza Usability Evaluation

Role: course project Team member

Course: SI 422 - Needs assessment and usability testing

overview

For our semester-long course project, my team and I practiced usability evaluation methods by assessing a web platform. We chose to evaluate Songza, an online music streaming platform that curates playlists based on a user's experience and preference. Throughout this course, we learned and practiced the following methods:

  • Conducting usability tests
  • Running, coding, and analyzing interviews
  • Completing a comparative analysis, heuristic evaluation, and interaction map
  • Developing personas and scenarios

This project culminated in a final report of recommendations to the platform for improvement from a consultation perspective.


Deliverables

Interaction map

Usability Test Final Report